39BD App Privacy Policy

This page clearly explains how your data is handled. Many users from Dhaka begin using with bKash or Nagad, so processor-based information is also clearly provided here.

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Your rights, cookies and data protection all in one place

Does card data get tokenized?

Yes, sensitive payment data is not stored directly; card or wallet data is kept by the processor in token form, so the original data remains separate

This makes login and account use easier, and data reads for sessions opened from Dhaka or Chattogram are also reduced

How is PCI scope limited in the 39BD App?

Keeping the payment scope small is the main task; only the necessary parts go to the payment processor, and the rest of the app data remains separate

This method lowers the risk of leakage; often the flow finishes in 3 steps, so unnecessary data does not accumulate

Processor list and data routing

We work with local processors; if routing uses Bangladeshi methods like bKash, Nagad or Rocket, records also proceed in the same flow

This helps the support team quickly find matches, and if a mistaken transaction occurs, verification is easy with the reference ID

How long does chargeback data stay?

If a chargeback or dispute occurs, evidence must be submitted; usually the transaction ID, time and processor notes are kept

These are only used for verification and resolution; when cases are closed, unnecessary copies are not kept separately

Wallet data and your rights

Wallet-related information is used only for authorized purposes; you may view, modify or delete account data

Cookie control is also in your hands Terms of Use More Contact page You can also view the next steps from here

Cookies, sessions and data protection

Cookies remember login status and preferences, so you don't have to change settings repeatedly, especially on mobile

To protect data, session timeouts, restricted access and encrypted routes are used Payment policy The processing part will become clearer when viewed

Rights, updates and support

If you have questions about your data, write to support; we will provide answers by matching records, source and processing steps

Your rights in the 39BD App take precedence when needed Contact Do it, and also align the session data from 39BD Login

See the image to understand

If you have anything to say about the 39BD App, 39BD Login and data protection, please let us know now

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